E-invoicing FAQs -
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Frequently Asked Questions
We've compiled a list of answers to generally asked questions.
General FAQ's
- Do I need to install anything?No, there is nothing to install.
- Can I still use my Accounting software?Yes, LinkFor is not designed to replace your Accounting software, but it will enhance its value for you. LinkFor will make you appreciate your Accounting software more.
- Can I contact someone at LinkFor?Yes, our expert team is available through Live Chat on the LinkFor website as well as through the LinkFor application. If you have any questions or require support, please don’t hesitate to start a conversation. Our team is available during regular business hours in Australia, but you can always leave your email and message and we will respond to you ASAP.
- Is it secure?Yes, we use SSL and Server Separation strategies. Additionally, your Accounting software also has its own layer of security to protect your details.
- How is this different from EDI?It’s the same concept as EDI - electronically transferring data from one system to another, but there is nothing to install. LinkFor is non-invasive. It will not have an impact on any software systems you currently use.
Supplier (Sellers) FAQs
- What are the benefits to me for sending e-invoices?LinkFor can mean increased cash flow as e-invoices make it into your client’s Accounting system faster. There is no need to print and post, or send invoices as PDFs or via emails. It is fast and simple. Also, you can track if the invoice has arrived, been accepted, paid, etc. LinkFor includes dashboards so you can clearly see a payer’s history and you can track trends easily.
- How do I get my customers to use LinkFor?Go to the ‘My Customers’ page and send an invite from that page. LinkFor will send the details to your customers so they can connect, and you will be advised when they do.
- How does it work if my customer hasn’t registered on LinkFor?LinkFor works best when both the supplier and customer are connected, but if your customer has not made the connection yet, then the invoice is sent as a PDF.
- How much does it cost?LinkFor is a 3-month freemium solution so there is no charge to use it for an initial time period unless you want to upgrade to a monthly plan for the premium features. Even on the paid plans, the average cost is less than a postage stamp to send an invoice. For pricing inquiries, send us an email at [email protected].
- Can I invite all my customers at once?Yes, LinkFor allows you to invite all the customers in your Accounting system that you select to receive an invitation.
- What happens if I want to discontinue using LinkFor?If you are on a paid plan, just give us 30 days' notice and we will terminate your subscription, you have to click on a link to disconnect from LinkFor. If you are still on the free trial version, just click on the disconnect link.
Customer (Buyers) FAQs
- What are the benefits to me from receiving invoices through LinkFor?It will save you time. No need for manual data entry. No need to scan invoices to get them into your Accounting software or import them as PDFs. Also, it saves you from having to deal with paper invoices.
- How do I get my supplier to use LinkFor?Login to your LinkFor account and go to the 'My Suppliers' page. You can send invitations to your supplier from there.
- How much does it cost?Being a 3-month freemium solution, LinkFor will not cost you anything to use for an initial time frame until you want to upgrade to the premium features. You can receive up to 10 invoices a month on the Link10 plan for up to 3 months. Even in the paid plans, the average cost is less than a postage stamp to receive an invoice or bill. For pricing inquiries, send us an email at [email protected]
General FAQs
No, there is nothing to install.
Yes, LinkFor is not designed to replace your Accounting software, but it will enhance its value for you. LinkFor will make you appreciate your Accounting software more.
Yes, our expert team is available through Live Chat on the LinkFor website as well as through the LinkFor application. If you have any questions or require support, please don’t hesitate to start a conversation. Our team is available during regular business hours in Australia, but you can always leave your email and message and we will respond to you ASAP.
Yes, we use SSL and Server Separation strategies. Additionally, your Accounting software also has its own layer of security to protect your details.
It’s the same concept as EDI - electronically transferring data from one system to another, but there is nothing to install. LinkFor is non-invasive. It will not have an impact on any software systems you currently use.
Supplier (Sellers) FAQs
LinkFor can mean increased cash flow as e-invoices make it into your client’s Accounting system faster. There is no need to print and post, or send invoices as PDFs or via emails. It is fast and simple. Also, you can track if the invoice has arrived, been accepted, paid, etc. LinkFor includes dashboards so you can clearly see a payer’s history and you can track trends easily.
Go to the ‘My Customers’ page and send an invite from that page. LinkFor will send the details to your customers so they can connect, and you will be advised when they do.
LinkFor works best when both the supplier and customer are connected, but if your customer has not made the connection yet, then the invoice is sent as a PDF.
LinkFor is a freemium solution so there is no charge to use it unless you want to upgrade to a monthly plan for the premium features. Even on the paid plans, the average cost is less than an Australian postage stamp to send an invoice. Have a look at our pricing page for full options.
Yes, LinkFor allows you to invite all the customers in your Accounting system that you select to receive an invitation.
If you are on a paid plan, just give us 30 days' notice and we will terminate your subscription, you have to click on a link to disconnect from LinkFor. If you are still on the free trial version, just click on the disconnect link.
Customer (Buyers) FAQs
It will save you time. No need for manual data entry. No need to scan invoices to get them into your Accounting software or import them as PDFs. Also, it saves you from having to deal with paper invoices.
Login to your LinkFor account and go to the 'My Suppliers' page. You can send invitations to your supplier from there.
Being a freemium solution, LinkFor will not cost you anything to use until you want to upgrade to the premium features. You can receive up to 10 invoices a month on the free plan. Even in the paid plans, the average cost is less than an Australian postage stamp to receive an invoice or bill. Checkout our pricing page for monthly plan details.
